Instructions for students
The purpose of this brief guide is to provide students, particularly prospective students, with some useful instructions for taking their first steps in using online services and guidance on digital identity management policies.
By visiting the UniTo portal at en.unito.it, you can consult:
- the main menu with information organised by subject area:
About UniTo | Studying in UniTo | Research | International relations | Services | Living in Turin - the page Current student, which collects links to information and services of interest to you
- MyUniTo, the reserved area with all the online services you need for your entire university career (enrolment, career, exams, final exams, etc.)
- the search engine, with integrated University address book functions, allows you to quickly find not only information and documents, but also teaching and administrative staff
- a shortcut to the websites of Departments, Schools, Libraries etc.
- UniTo's official social network pages (Facebook, X,Instagram, Linkedin, YouTube) to dialogue with us and other students
- the link to the University of Turin Unito Media channel through which, among other things, you can stream events
...and much more!
Credentials for accessing your MyUniTo and online services are issued upon registration on the portal.
For those enrolled from the 2008-2009 academic year onwards, the credentials are:
- Username: name.surname or name.surnamexyz (in cases of homonymy)
- Password: the one you chose when registering on the portal (when you log in for the first time the system will ask you to change your password).
For security reasons, it is mandatory to change your password every 6 months.
Those who are already enrolled at the University of Turin and wish to enrol in a new degree course, in years following the first, in a postgraduate degree or in a doctorate course, must use the credentials they already have.
To retrieve their credentials please fill out the form for requests for support and information or call the toll-free number 800 098590 (from Monday to Friday from 8.00 a.m to 8.00 p.m - Saturdays from 8.00 a.m. to 1.00 p.m., only from Italian phones), as indicated in the Help and support web page.
The webmail service of the University of Turin is outsourced to Google Workspace for Education Plus and the benefits include:
- each user will have a total of 50GB for all services provided on their account (Gmail, Drive, etc.)
- new collaboration tools including Google Drive and Calendar
- improved smartphones and tablet compatibility
- a new email account as follows: [email protected]. Please note that “UsernameStudente” is the username you enter to access the online services.
With your credentials you can also access the WiFi service, designed to guarantee the highest level of protection, in terms of authenticity of authorisations and access guarantees, integrity of messages and protection of personal data.
For permanent use of the service at university sites where there is coverage, we recommend using the Eduroam network. If, on the other hand, you need to connect to the network occasionally, we suggest you use Unito-WiFi. For more details on how to access the WiFi network and instructions for access configurations, please consult the page dedicated to the service.
The user is responsible for the preservation and secrecy of the authentication credentials (the credentials are strictly personal and must be guarded with care similar to the PIN code of a cash machine).
The user undertakes to immediately notify the University of Turin of any unauthorised use of his/her user identification (username) and password or any other breach of security of which he/she becomes aware.
Access to online services and authentication credentials (username and password) will be disabled if there is no longer a career in progress.
If you have closed your career without having obtained your degree after 3 months of closing your career, your credentials will be deactivated. At the same time as the deactivation, your institutional Google account (Email, Drive, etc.) will be deleted.
If you have an open career (i.e. you have not paid your fees but are still enrolled at the University of Turin) but have not logged in with your SCU credentials in the last 4 years, your credentials will be deactivated. Two years after deactivation, your institutional Google account (Email, Drive, etc.) will be deleted.
At the end of your university career, with immediate effect, your credentials will no longer be usable for access to electronic journals, ebooks and databases paid for by the University.
To reactivate your UniTo credentials read the following paragraph "Reactivation of credentials".
After one year of regular subscription (i.e. not in good standing with fees) Office 365 services will be disabled and content deleted.
To reactivate your credentials, simply log in to the UniTo portal or fill out the form for requests for support and information or call the toll-free number 800 098590 (from Monday to Friday from 8.00 a.m to 8.00 p.m - Saturdays from 8.00 a.m. to 1.00 p.m., only from Italian phones).
The credentials will be active again for 1 month to give you time to carry out bureaucratic procedures such as downloading certificates, contacting the secretariat, enrolling, etc.
If at the end of the month the enrolment process is not complete, the credentials will be deactivated again.
The institutional e-mail service will be available again within 24 hours after the reactivation of credentials.